FAQS

 (786) 348-6026
info@foweyrocksmiami.com

 22585 SW 187th Ave
Miami, Florida 33170

 Free standard shipping
on all orders over $95.

 Support Available.
Please contact us

How long does it take for my order to ship?

Orders received before 11:00 am will ship the same day. Orders received after 11:00am will ship the following business day.

What is the return policy?

We do not generally accept returns. If a product arrives damaged please send us a picture of damaged packaging to info@foweyrocksmiami.com and we will replace item(s).

What Payment methods do you accept?

We accept all major credit cards.

What is the shipping cost?

Free for orders over $95. Otherwise, depending on the recipients address between $5-$10

Do I need to refrigerate my product?

No, products do not need refrigeration but like any fresh food, it does have an expiration date. Ours is generally 6 months from purchase. It is important to keep them out of direct sunlight and heat.

How do I find which product is best for me?

We offer a sample box that has almost every product we create. We suggest purchasing that to find your favorites.

What is the shelf life of my product?

6 months is recommended.

What is Fowey Rocks about?

We are about sharing the great honor of co-creating with the natural world with integrity beauty and vitality. We offer you the most clean and exotic skin food.

What makes Fowey Rocks Different?

We are an in-house distillery, craft batch indie-beauty care company. Our foundation is built on raw organic and pure ingredients. Our formulas are whole foods based; simple, rarefied and potent.

What if I receive a damaged product?

Take a photograph of the box and packaging and contact us.

Do you ship internationally?

Yes! We do ship internationally to selected countries and prices will vary.

SHIPPING & DELIVERY NOTE

We ship our US orders with USPS Priority Mail and UPS. If you are a US customer, you can select the shipping method you prefer from the shipping options available at checkout. All shipping costs are calculated automatically based on your shipping address, the weight and dimensions of your boxed order, and the published rates with the carrier.

Orders are usually shipped within 1-4 days. If you have provided your email, you will receive a shipping confirmation email with your tracking number when we ship your package. Most USPS Priority and UPS Ground packages arrive within 5-10 business days, but there are no guarantees.

If you need your order fast, please choose an expedited shipping method and, for extra measure, we recommend calling our customer service folks to determine if quick shipping is possible. Expedited shipping may not always be available due to shipper pickup times or on-hand inventory of products.

It is important to note that it can be far more economical to ship more than one item, as the shipping charge is often much the same to ship one regular size product as it is to ship two or three regular size products. So, stock up and save!